plz help code E,1

Titan One general support. Questions, firmware update, feature request.

plz help code E,1

Postby mr_foox » Sat Oct 06, 2018 3:16 am

Hi Technical Support
Please help me solve this problem.

Suddenly the Titan 2 device did not connect with my laptop and computer

All lights appear red.

There is no connection with the application

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Re: plz help code E,1

Postby J2Kbr » Tue Oct 09, 2018 4:32 pm

Please try reflash the device’s firmware: before connect the Titan Two to the computer via the PROG port, press and hold both buttons and only then connect it to you computer. The device should enter in programming mode, showing P on the display, allowing redo the firmware update using Gtuner IV.
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Re: plz help code E,1

Postby mr_foox » Fri Oct 12, 2018 1:28 am

J2Kbr wrote:Please try reflash the device’s firmware: before connect the Titan Two to the computer via the PROG port, press and hold both buttons and only then connect it to you computer. The device should enter in programming mode, showing P on the display, allowing redo the firmware update using Gtuner IV.


It did not work.
I tried but did not respond.

Also does not work with PS4
The same symbol E, 1 shows all the highlights in red
Does not work with me Titan 2

I want to replace him I am very hurt by him.
Sawa has done it only 3 times

I want to recover money or replace it disabled is not working.
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Re: plz help code E,1

Postby mr_foox » Fri Oct 12, 2018 1:35 am

Where do I request to replace or retrieve the product? It does not work.

Please let us know how to request a return or replacement.

I received a damaged product and did not respond at all.
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Re: plz help code E,1

Postby J2Kbr » Fri Oct 12, 2018 8:02 am

@mr_foox I will be replying your email on this matter shortly. Thanks.
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