New Titan-Two will not always connect

Gtuner IV general support. Operation, questions, updates, feature request.

New Titan-Two will not always connect

Postby Tesla1856 » Sat Mar 02, 2019 3:35 am

I purchased my Titan-Two about 2 months ago and I’m just now trying to get it installed and working for the first time. When it works, the Update Checker says both are "up to date".

Software: Gtuner-IV v1.0.2.87 (1-24-2019)
Firmware: Titan Two v0.98.1.79 (1-24-2019)

Problems on initial connection to Windows computer
- The Titan-Two is continually trying to connect to Windows computer as a USB-device (you can hear the chimes repeatedly)
- RGB-LED is flashing (blue)
- Display cycles from bottom segment, shows 11, and repeats
- Prog LED is flashing/cycling from off/red/green and repeats
All flashing happens about once-a-second
I tried 2 different computers and 3 USB-cables (including the supplied gold-plated one)
It just keeps disconnecting and trying to connect.

If I run GTuner-IV nothing happens because Titan-Two is not even properly connected to the Windows computer yet.

Only fixes I've been able to discover:
1. Let it rest un-plugged for a while. Then it works for a while (normally, only until you unplug it).
2. Do the Bootloader procedure and re-flash. It seems to flash OK ... but then, still only works as #1 above.

I know a bit about computers, but new to something like this cool little device. To me, it doesn’t appear to be working properly. Can someone who is more familiar with the Titan-Two tell me if this is normal behavior? Also, any troubleshooting or fixes are welcome.
User avatar
Tesla1856
Sergeant
Sergeant
 
Posts: 8
Joined: Sat Mar 02, 2019 3:19 am

Re: New Titan-Two will not always connect

Postby UK_Wildcats » Sat Mar 02, 2019 2:01 pm

What console and controller? What do you have plugged into Input A and Input B? If you are using only one input, then try the other one. Are you using a power supply for the T2?
User avatar
UK_Wildcats
Brigadier General
Brigadier General
 
Posts: 2243
Joined: Thu Jan 08, 2015 6:53 pm

Re: New Titan-Two will not always connect

Postby Tesla1856 » Sat Mar 02, 2019 6:23 pm

UK_Wildcats_Fans wrote:
1. What console and controller?

2. What do you have plugged into Input A and Input B?

3. Are you using a power supply for the T2?


1. None are attached yet. I'm just trying to get it connected and working on my Windows computer so I can program it.

2. Nothing

3. No. It seems to get it's power from the PROG micro-USB port.
User avatar
Tesla1856
Sergeant
Sergeant
 
Posts: 8
Joined: Sat Mar 02, 2019 3:19 am

Re: New Titan-Two will not always connect

Postby UK_Wildcats » Sat Mar 02, 2019 7:09 pm

Can you possibly connect it to a console while also connecting it to your computer? The T2 power comes via the USB port - i.e. PROG or while connected to console. Connecting the T2 to a console would provide a different power source for testing the computer connection.
User avatar
UK_Wildcats
Brigadier General
Brigadier General
 
Posts: 2243
Joined: Thu Jan 08, 2015 6:53 pm

Re: New Titan-Two will not always connect

Postby Scachi » Sat Mar 02, 2019 7:18 pm

You can connect both to the same pc. Output and Prog to test if it stays connected in this case.
Test it with output only or output+prog, using two cables.
If you have a SD-card in your T2, try without it.
If you have a bluetooth module installed yourself, carefully remove it and try without it.
User avatar
Scachi
Brigadier General
Brigadier General
 
Posts: 3044
Joined: Wed May 11, 2016 6:25 am
Location: Germany

Re: New Titan-Two will not always connect

Postby Tesla1856 » Sun Mar 03, 2019 4:25 am

Thanks guys for trying to help.

No, the extra cable/power didn't really help.
I even tried it with both cables on the laptop.
i even erased the T2 and reloaded the firmware with the laptop.

It still easily falls into this mode where it can't fully connect to the Windows machine.
User avatar
Tesla1856
Sergeant
Sergeant
 
Posts: 8
Joined: Sat Mar 02, 2019 3:19 am

Re: New Titan-Two will not always connect

Postby J2Kbr » Mon Mar 04, 2019 2:45 pm

In the Device Options, please try check the setting called "Force PROG port to Full speed", this may help with connection with the computer.
ConsoleTuner Support Team
User avatar
J2Kbr
General of the Army
General of the Army
 
Posts: 20323
Joined: Tue Mar 18, 2014 1:39 pm

Re: New Titan-Two will not always connect

Postby Tesla1856 » Fri Mar 08, 2019 3:23 am

J2Kbr wrote:In the Device Options, please try check the setting called "Force PROG port to Full speed", this may help with connection with the computer.


Didn't seem to help.

But to be clear ... when it falls into this "error mode" it won't even connect to Windows computer (and show up in "Devices and Printers" as a valid Windows device).

So, at the time ... Gtuner isn't even running yet.
User avatar
Tesla1856
Sergeant
Sergeant
 
Posts: 8
Joined: Sat Mar 02, 2019 3:19 am

Re: New Titan-Two will not always connect

Postby UK_Wildcats » Fri Mar 08, 2019 7:30 pm

When it gets into this error mode, what happens when you unplug and reconnect it again?
User avatar
UK_Wildcats
Brigadier General
Brigadier General
 
Posts: 2243
Joined: Thu Jan 08, 2015 6:53 pm

Re: New Titan-Two will not always connect

Postby Tesla1856 » Sat Mar 09, 2019 4:56 am

UK_Wildcats_Fans wrote:When it gets into this error mode, what happens when you unplug and reconnect it again?


No change. It stays in error.

This means you just hear the Windows "new USB device" chime over-and-over as it repeatedly tries to connect. I know it's the T2 itself because if I move it to a different machine at this time, it does the same thing on that machine as well.
User avatar
Tesla1856
Sergeant
Sergeant
 
Posts: 8
Joined: Sat Mar 02, 2019 3:19 am

Next

Return to Gtuner IV Support

Who is online

Users browsing this forum: No registered users and 46 guests