Gtuner IV dont connect to internet

Gtuner IV general support. Operation, questions, updates, feature request.

Gtuner IV dont connect to internet

Postby enf004946 » Wed Apr 10, 2019 5:28 pm

Good afternoon I bought Titan Two and downloaded the Gtuner IV program I connected to the pc but the Gtuner IV program does not connect to the internet does not show the modpack in the program to download help me
User avatar
enf004946
Master Sergeant
Master Sergeant
 
Posts: 32
Joined: Sun Mar 24, 2019 8:30 pm

Re: Gtuner IV dont connect to internet

Postby enf004946 » Wed Apr 10, 2019 8:22 pm

Please i paid 110 euros fora this and the gtuner IV not connect to internet
User avatar
enf004946
Master Sergeant
Master Sergeant
 
Posts: 32
Joined: Sun Mar 24, 2019 8:30 pm

Re: Gtuner IV dont connect to internet

Postby Scachi » Thu Apr 11, 2019 6:06 am

Details that may help the devs to help you: Your OS.. Windows 10/Mac version/whatever ?

Things to check for you:
Did you download GTuner IV from this page: https://www.consoletuner.com/titan-two-downloads/

Did you extract everything from the .zip archive ? You have to do that, don't run the Gtuner.exe from inside the .zip file.

Try to deactivate your antivirus software for a few minutes just for testing if it blocks the Gtuner IV.

Try to copy the complete GTunerIV folder to another location and start it from there, maybe you have some permission problem or some special char in your path that may cause problems.

Try to run in "Gtuner IV-> Tools -> Check for Updates" if it can find and apply updates.

Please report back if you were able to solve your problem and how you solved it.
User avatar
Scachi
Brigadier General
Brigadier General
 
Posts: 3044
Joined: Wed May 11, 2016 6:25 am
Location: Germany

Re: Gtuner IV dont connect to internet

Postby enf004946 » Thu Apr 11, 2019 3:20 pm

This mensage apears
"Connect: TITAN TWO [E936FFFF0C0E0C1D3953343831342020FF061315] connected (Unknown)"

Next a try to check for updates and de mensage is "error:failed to download content please check your internet connection or try again later"

mi connection is ok disable antivirus and firewal everyting and nothing i stil cant connect gtuner IV to internet ....yelp please

OS Win 10
User avatar
enf004946
Master Sergeant
Master Sergeant
 
Posts: 32
Joined: Sun Mar 24, 2019 8:30 pm

Re: Gtuner IV dont connect to internet

Postby enf004946 » Thu Apr 11, 2019 4:22 pm

User avatar
enf004946
Master Sergeant
Master Sergeant
 
Posts: 32
Joined: Sun Mar 24, 2019 8:30 pm

Re: Gtuner IV dont connect to internet

Postby Prototype » Thu Apr 11, 2019 4:51 pm

Console tuner since my 1st controller.
Scripting, a game in the game.
Believe or dare, It's Titanic! :smile0517:
User avatar
Prototype
Major General
Major General
 
Posts: 3251
Joined: Sun Dec 16, 2012 1:43 pm

Re: Gtuner IV dont connect to internet

Postby enf004946 » Thu Apr 11, 2019 4:58 pm

yes
User avatar
enf004946
Master Sergeant
Master Sergeant
 
Posts: 32
Joined: Sun Mar 24, 2019 8:30 pm

Re: Gtuner IV dont connect to internet

Postby UK_Wildcats » Thu Apr 11, 2019 5:53 pm

I have experienced a similar issue in the past. Below are various things that were needed to correct.

1. Delete the complete Gtuner folder and re-download and install
2. Ensure that I was running the Gtuner in administrative mode
3. In some cases, I had a instance of Gtuner still running in the background. So I had to reboot the computer.
4. I mistype my passowrd and had to fix it
5. Even though I turned off my anti-virus, it was still blocking it. I had to white list it.
User avatar
UK_Wildcats
Brigadier General
Brigadier General
 
Posts: 2243
Joined: Thu Jan 08, 2015 6:53 pm

Re: Gtuner IV dont connect to internet

Postby enf004946 » Thu Apr 11, 2019 6:32 pm

i DID THAT AND NOTHING.....I do not know what else to do
User avatar
enf004946
Master Sergeant
Master Sergeant
 
Posts: 32
Joined: Sun Mar 24, 2019 8:30 pm

Re: Gtuner IV dont connect to internet

Postby Scachi » Thu Apr 11, 2019 8:37 pm

enf004946 wrote:i DID THAT AND NOTHING.....I do not know what else to do

That will not help you to fix this issue..I just mention this so you can exclude this from further testing..
You don't need to have a Titan Two connected or your username/password entered.
GTuner IV should be able to show the Online Resource data without that.

Can you right click the GTuner.exe, does it show an "Run as administrator" to start it this way for a test ?

Is your windows version updated to the current build ?..all required windows security updates installed ?
I don't know how GTuner IV works with the libraries its uses/is based on, no idea if it might fail using the internet when it detects missing security updates..
you may have to wait a bit for J2kbr, main dev, to join in.
He will have more ideas on what may cause this issue or how to track this down.
I think he is super busy atm with the stuff posted here but I hope he will see your post soon.
User avatar
Scachi
Brigadier General
Brigadier General
 
Posts: 3044
Joined: Wed May 11, 2016 6:25 am
Location: Germany

Next

Return to Gtuner IV Support

Who is online

Users browsing this forum: No registered users and 89 guests