Controller Firmware 4.8 No Sound

Titan Two general support. Questions, firmware update, feature request.

Controller Firmware 4.8 No Sound

Postby Exi82 » Sun Jan 26, 2020 11:07 am

Hi there

I have a strange problem

when I connect my controller with firmware 4.8 to the Titan Two I have no game and menu sound
Voice chat works

If I connect my controller with firmware 3.1 to the Titan Two, I hear everything

Game menu sound and voice chat.
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Re: Controller Firmware 4.8 No Sound

Postby J2Kbr » Sun Jan 26, 2020 12:04 pm

I assume your controllers are for XB1. Could you please provide more details about the controller models you have? Is the original version (without Bluetooth)? the Elite? the S model (with Bluetooth)? the Elite S2? the Adaptive Controller? Thanks.
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Re: Controller Firmware 4.8 No Sound

Postby Exi82 » Sun Jan 26, 2020 2:33 pm

Hi

Yes of course so my console is the model Xbox one S 1TB

Controllers are both model 1708 white

a controller has firmware 3.1 works very well
the other controller has firmware 4.8 and there is no ingame or menu sound

if I connect the controller directly to the console, both go perfectly

Original controller with Bluetooth.
I tied everything by cable.
on my console
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Re: Controller Firmware 4.8 No Sound

Postby J2Kbr » Sun Jan 26, 2020 6:38 pm

Thank you for the information.

I have just tested a XB1 S controller with firmware 4.8.1923.0, all working as expected: audio and mic. I used a stereo headset plugged in the 1.8mm jack.

Does your Titan Two have the latest firmware? version 1.6.3.3
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Re: Controller Firmware 4.8 No Sound

Postby Exi82 » Sun Jan 26, 2020 8:15 pm

OK

then I have to see why that's the case with me

that I get no sound

Yes i have newest Firmware

Thx for help
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Re: Controller Firmware 4.8 No Sound

Postby J2Kbr » Sun Jan 26, 2020 8:59 pm

The lack of audio is everywhere (including in the Xbox dashboard)? or just while in the game?

Are you also using the 1.8mm jack? or the accessory connector?

Thanks.
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Re: Controller Firmware 4.8 No Sound

Postby DontAtMe » Sun Jan 26, 2020 10:10 pm

This may help,
Hold the Xbox button on the console for ~20 seconds,
This will turn your Xbox off and will also clear the Xbox's cache.

Next just turn the Xbox back on, and try testing the controller again for audio.
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Re: Controller Firmware 4.8 No Sound

Postby Exi82 » Mon Jan 27, 2020 2:25 am

I also use the 1.8mm socket

I will also try to clear the cache
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