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Had a power surge Titan Two has red light.

PostPosted: Thu Sep 13, 2018 9:53 pm
by grarrg
We had a power surge which turned off my PS4.

Turned everything back on and now the output light is red.
I hooked the titan up to my laptop updated the firmware and everything looks good with my game packs but I still get a red light under output.

With my PS4 controller hooked up through the titan I can still control my PlayStation. But the keyboard and mouse are dead in the water.
When I push the up-and-down arrows on the titan it just scrolls through the numbers but nothing changes with the red light.
The light under the numbers is blue.

Any help would be greatly appreciated.
Thank you.

Re: Had a power surge Titan Two has red light.

PostPosted: Fri Sep 14, 2018 1:15 am
by grarrg
I have removed the Titan from the equation and rep lugged in m/kb through Xim apex and everything works fine like that.

I feel confident that the power outage didn’t do anything since everything is on surge protectors.

I just can’t figure this SU light out.

Re: Had a power surge Titan Two has red light.

PostPosted: Fri Sep 14, 2018 9:50 am
by J2Kbr
Please test as the following:

Plug ONLY the Titan Two to the PS4, does the output LED turn green?

Re: Had a power surge Titan Two has red light.

PostPosted: Fri Sep 14, 2018 6:32 pm
by grarrg
I am currently in the middle of hurricane Florence.
I will give it a try as soon as we get power back.

Re: Had a power surge Titan Two has red light.

PostPosted: Sun Sep 16, 2018 5:06 pm
by grarrg
I’ve had power back for a few hours and have gotten around to plugging JUST the Titan Two into the PS4.

The output light is green and A U is flashing.

What steps should I take now?

Thank you.

Re: Had a power surge Titan Two has red light.

PostPosted: Mon Sep 17, 2018 5:19 pm
by J2Kbr
grarrg wrote:I’ve had power back for a few hours and have gotten around to plugging JUST the Titan Two into the PS4.
The output light is green and A U is flashing. What steps should I take now? Thank you.

this is a good sign. :smile0517: Now plug the controller wired to the Titan Two to check if works (only the controller).

Re: Had a power surge Titan Two has red light.

PostPosted: Tue Sep 18, 2018 2:47 am
by grarrg
I plugged the controller into the Titan and the Titan into the PS4.
The thumb sticks and buttons on the PS4 controller work and the Titan still has a green light.

Re: Had a power surge Titan Two has red light.

PostPosted: Tue Sep 18, 2018 6:56 am
by J2Kbr
grarrg wrote:I plugged the controller into the Titan and the Titan into the PS4.
The thumb sticks and buttons on the PS4 controller work and the Titan still has a green light.

Awesome, this is a strong indication the power surge did not damaged the Titan Two.

Are you using the mouse and keyboard direct or with XIM? Please give more details of the issue you are experiencing, like a step-by-step until the output LED turns red.

Re: Had a power surge Titan Two has red light.

PostPosted: Tue Sep 18, 2018 5:10 pm
by grarrg
My setup is m/kb into hub -> Xim Apex -> Titan -> PS4.

Are you wanting me to plug the Titan in and then add peripherals one at a time until I get red light?

Re: Had a power surge Titan Two has red light.

PostPosted: Wed Sep 19, 2018 10:58 am
by J2Kbr
grarrg wrote:Are you wanting me to plug the Titan in and then add peripherals one at a time until I get red light?

yes, please.