Elite 2 controller disconnects from Titan 2 bluetooth

Titan Two general support. Questions, firmware update, feature request.

Elite 2 controller disconnects from Titan 2 bluetooth

Postby cwiggy78 » Sat Mar 28, 2020 11:41 pm

Hi,

Have had Titan 2 and bluetooth module for a long time now but never actually utilised the bluetooth module.

I have Just bought an Elite Series 2 controller as my elite 1 died a death and was hoping to use bluetooth connectivity. I have successfully got the new controller up and running with bluetooth and have connected a second xbox controller (wired) into the port b of the titan 2 as an authenticator.

My issue is that the Elite 2 controller is periodically losing connection to the Titan 2 (i.e When playing COD MW and the disconnection happens my soldier will keep doing the same action as it was doing eg continues running forwards or if i was in the middle of turning just spins around non stop :-().

I can't tell for sure whether it is every 10 mins like in the olden days of Titan 1 when it used to disconnect when re-authenticating on PS4. Is there something i am missing or is this a genuine bug ?

May I add that i am connected to a Windows 10 gaming laptop (PC).

Please help.

Kind regards

Chris (UK)
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Re: Elite 2 controller disconnects from Titan 2 bluetooth

Postby Mad » Sun Mar 29, 2020 6:38 pm

cwiggy78 wrote:My issue is that the Elite 2 controller is periodically losing connection to the Titan 2

Does the titan two LED change when this happens?

cwiggy78 wrote:May I add that i am connected to a Windows 10 gaming laptop (PC).

Are there any error messages in Gtuner's output panel when this happens? If so can you paste them here.
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Re: Elite 2 controller disconnects from Titan 2 bluetooth

Postby cwiggy78 » Mon Mar 30, 2020 7:52 pm

Hi,

So this evening I have had the chance to test again.

This was all connected to a gaming laptop PC. Utilising COD:MW.

Firstly I managed to play for 2 hours with zero problems

when having an external power supply connected providing power to the Titan two. This was different to how I have normally been setting up (with no external power supply). I also had the prog cable connected to allow capture of any error messages in the GTuner IV Console. Again this is not usually connected.

***EDIT**** After having a couple of hours break I set this setup back up to play as I felt I knew it worked and it started disconnecting as well with the same error codes as below setup.

I then removed the external power supply to test in the same conditions as per the original fault:

Result - The disconnection happened again within about 3 minutes (i.e player started spinning uncontrollably).

Error code on GTuner IV 1.7 = Bluetooth Module: Device disconnection [ evt 5, err 0, info 010008 ]
Bluetooth Module: Connection error [ evt 15, err 2, info 010604 ]

Please note there was nothing whatsoever visually on the Titan 2 hardware itself that showed any kind of error or disconnection. I.e zero flashing lights and my script selected remained visually showing the number 2 with port A and Port B lights remaining constant green.

The controller took about 30 seconds to reconnect before it was working again.

Any thoughts on what this could be ? My guess is that I perhaps require the external Power supply to be connected as a standard operating procedure when utilising bluetooth connection ?

Finally. If I play with the controller wired into port A instead of utilizing bluetooth there are zero issues.


Thanks

Chris (UK)
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Re: Elite 2 controller disconnects from Titan 2 bluetooth

Postby Dwayneos » Tue Mar 31, 2020 2:54 pm

I'm guessing you don't have the opportunity to test the controller with another device, Chris?
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Re: Elite 2 controller disconnects from Titan 2 bluetooth

Postby cwiggy78 » Tue Mar 31, 2020 5:34 pm

Hi,

I have a PS4 Pro I could try it on which I haven't had powered on for about a year. I'll re set it up and try some troubleshooting on that over the next couple of days and report back

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Re: Elite 2 controller disconnects from Titan 2 bluetooth

Postby cwiggy78 » Wed Apr 01, 2020 2:11 pm

Hi,

Update.

I have successfully played COD: MW for about 2 hours today on my PS4 Pro utilising the Elite Series 2 controller in Bluetooth mode connected to the Titan Two.

Setup was:

Elite Series 2 to Titan Two (Bluetooth).
I have a PS4 authentication file on my SD which J2KBR provided a long time ago (which means I don't require a dualshock 4 connected in port 2 for authentication).

Outcome - The controller worked flawlessly.

Wonder what the issue with attaching it to my gaming laptop (PC) is ?

Maybe the laptops built in bluetooth or even the bluetooth dongle for my Logitech G903 mouse is in someway interfering ?

Any thoughts ?


***EDIT*** It finally did it on PS4 too after about 5 hrs of play and twice in about 10 mins WTF ???

I'm beginning to think maybe it is my Titan Two/Bluetooth module that is not working properly. I've also tried it with a normal bluetooth xbox controller with same issues.

Chris (UK)
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Re: Elite 2 controller disconnects from Titan 2 bluetooth

Postby J2Kbr » Fri Apr 03, 2020 11:17 am

cwiggy78 wrote:Error code on GTuner IV 1.7 = Bluetooth Module: Device disconnection [ evt 5, err 0, info 010008 ]
Bluetooth Module: Connection error [ evt 15, err 2, info 010604 ]

Thank you for posting the debug messages. It shows the disconnection happened due connection timeout (the controller have not replied in-time). One scenario where this can happens is if there is too much 2.4GHz active devices in the same area (wireless phones, Bluetooth, wifi, etc). I will check if this timeout can be extended for the next FW release.
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Re: Elite 2 controller disconnects from Titan 2 bluetooth

Postby cwiggy78 » Fri Apr 03, 2020 1:21 pm

J2Kbr,

Thanks for responding. Would be great if you could tweak it in a new firmware. I will readily fault find if required to help out.

Keep up the great work and above all else stay safe

Best regards

Chris (UK)
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Re: Elite 2 controller disconnects from Titan 2 bluetooth

Postby Gieg96 » Thu Apr 09, 2020 7:58 pm

cwiggy78 wrote:Hi,

Update.

I have successfully played COD: MW for about 2 hours today on my PS4 Pro utilising the Elite Series 2 controller in Bluetooth mode connected to the Titan Two.

Setup was:

Elite Series 2 to Titan Two (Bluetooth).
I have a PS4 authentication file on my SD which J2KBR provided a long time ago (which means I don't require a dualshock 4 connected in port 2 for authentication).

Outcome - The controller worked flawlessly.

Wonder what the issue with attaching it to my gaming laptop (PC) is ?

Maybe the laptops built in bluetooth or even the bluetooth dongle for my Logitech G903 mouse is in someway interfering ?

Any thoughts ?


***EDIT*** It finally did it on PS4 too after about 5 hrs of play and twice in about 10 mins WTF ???

I'm beginning to think maybe it is my Titan Two/Bluetooth module that is not working properly. I've also tried it with a normal bluetooth xbox controller with same issues.

Chris (UK)


Can you post the file for ps4 controller authentication?
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Re: Elite 2 controller disconnects from Titan 2 bluetooth

Postby Mad » Fri Apr 10, 2020 10:37 am

Gieg96 wrote:Can you post the file for ps4 controller authentication?

Check PM's.
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