Please Help!! My controller is disconnecting

Titan Two general support. Questions, firmware update, feature request.

Please Help!! My controller is disconnecting

Postby KeizerKid503 » Fri Jun 15, 2018 12:24 am

I have the titan two plugged into my ps4, xbox wireless adapter in usb port A and my ps4 controller plugged into port B and my elite controller synced to the wireless adapter. All lights are green. Everything works perfect for about 10 minutes until my controller starts flashing and disconnects and then wont reconnect. Ive tried everything i can think of. Updated firmware, set output to PS4, and disabled force feedback on both usb ports and that didnt help. Please someone help me figure this out. I just spent over $100 just for this one purpose and i cant get it to work
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Re: Please Help!! My controller is disconnecting

Postby J2Kbr » Fri Jun 15, 2018 1:37 pm

Welcome to our community. Please let me know what is the game are you playing: destiny 1/2, FarCry 5? I want to know if the game makes use of the light bar (changing the color during game play). Thanks.
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Re: Please Help!! My controller is disconnecting

Postby KeizerKid503 » Sat Jun 16, 2018 1:48 am

Kingdom Hearts 1.5/2.5 Remix is the game i have tried it on. I havent noticed if the light bar has changed colors
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Re: Please Help!! My controller is disconnecting

Postby KeizerKid503 » Tue Jun 19, 2018 3:55 am

Please let me know if you have any advice on fixing the issue, i would really appreciate it
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Re: Please Help!! My controller is disconnecting

Postby J2Kbr » Tue Jun 19, 2018 1:41 pm

Based on other user's feedback, it seems there is an issue when using the wireless adapter on PS4. I am investigating and working in a fix for the next firmware update. Thank you for your patience.
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Re: Please Help!! My controller is disconnecting

Postby Munkee915 » Tue Jun 19, 2018 2:24 pm

I am experiencing the same issue. I am using the elite controller w/ wireless dongle and DS4 controller connected via BT. Playing Destiny 2 which does change the light bar color according to events in the game. At first I thought it was the script I wrote causing the issue but played a bit last night with no script loaded and it disconnected on me a few times as well.
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Re: Please Help!! My controller is disconnecting

Postby J2Kbr » Tue Jun 19, 2018 2:59 pm

thank you Munkee915 for the input.
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