not finding device cannot update firmware. ps4

Titan One general support. Questions, firmware update, feature request.

not finding device cannot update firmware. ps4

Postby gingertom » Thu Sep 20, 2018 1:44 pm

Hi gtuner not finding new titan one device. I have tried 2 laptops multiple cables and also have reset the stick (recovery mode) to try and install the new firmware as instructed on the net.
I get contact support as stick cannot update firmware.

error message is
cant update firmware error 8
please contact our support team
device serial
ED113132C5C544248C5E4FE020914FA9D2B4219B

tried this of the forum Titan One review + How to Install
by kenshin80012 » Sun Jun 05, 2016 4:13 pm

still no joy any suggestions?
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Re: not finding device cannot update firmware. ps4

Postby J2Kbr » Fri Sep 21, 2018 9:21 am

Please try again, I did some changes on the server. Thanks.
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Re: not finding device cannot update firmware. ps4

Postby gingertom » Sun Sep 23, 2018 2:00 pm

ok got past the error window. it now sees that the stick needs new firmware. it looks to update the firmware then the stick restarts itself and then cannot see the device to upgrade. please see attachments.
so just going around in circles. if i unplug and plug device it sees it needs firmware upgrade again.
not sure why stick keeps coming out of recovery mode.
Device showing E2 on window.
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update.PNG
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Re: not finding device cannot update firmware. ps4

Postby J2Kbr » Mon Sep 24, 2018 9:17 am

Thank your for detailed description. When you received the device it had a circling animation? If yes it means the device didn't receive the production firmware, in other works, it was not properly programmed at the factory. In that case, please contact the retailer you bought the device to get a replacement. Thank you.
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