problem titan one

[J2Kbr]

now, when I connect titan one to the console, the light at the top is red and the titan starts flashing

Thank you for checking and reporting the results.

Let's first check if the connection with the controller is working.

1) Connect the Titan One to your PC via PCPROG port;
2) Connect the controller to the Titan One input port;
3) Launch Gtuner Pro and open the Device Monitor window (Tools menu -> Device Monitor)
4) Press any button on the controller, does it activates the corresponding button on Device Monitor?

Thanks.

[Radoi88]

unfortunately it does not detect anything, what could be the reason? before, everything worked

https://zapodaj.net/80a75397703ed.png.html

[J2Kbr]

unfortunately it does not detect anything, what could be the reason? before, everything worked

https://zapodaj.net/80a75397703ed.png.html

Thank you for posting the screenshot. The issue is the Titan One is not detecting your controller. Normally issues like this are caused by the USB cable. Please try another USB cable to check if the controller is then detected by the Titan One. thanks.

[Radoi88]

Thank you very much for your help
only the 6th cable worked
greetings

[BlackKnightG93M]

Greetings,

I have the same issue. Only my titan one keeps making a circle and the dot at the top left stays on perpetually. I believe the top left dot indicates an output issue.

What I have done in an attempt to remedy the issue:

Forced the output to ps4. Still does not work.
Changed the ps4 setting to communicate via USB for controllers. No dice.

Change it to automatic then plugged it into the pc to see if it might be my PS4. PC also does not recognize it (It does pick it up if I connect the T1 via PC Prog). In fact, when I plug it into the pc via USB, it gives me a device malfunctioned and windows does not recognize it error message.

I changed output to X360 and plugged it into the pc via usb to see if the PC picks it up, again the T1 detects controller, but the pc does not. Same device malfunctioned issue.

Reflashed the firmware several times. Did not work.

Tried different usb cables. All of them pick up my controller when I plug it in directly into the ps4 yet it the ps4 does not pick up my controller when I plug it into the titan one and connect it to the PS4 (If I remove the controller, the bottom right dot turns on and stays on. When I connect the controller the bottom right dot disappears so the T1 DOES recognize my controller). So I don't think its the cable or controller. In fact i've been using this controller (Razer Taiju Tournament Edition) with the T1 for the last 3 months and never had an issue. Further evidence that it picks up my controller is that in device monitor, it registers every single input I make on the controller

I don't understand how this can happen. The device never fell or received damage of any kind whatsoever. I was just playing Apex and it randomly stopped picking up my controller.

Any assistance in this regard short of returning the device (Its not sold locally in my country so I would have to export it which is not financially viable for me at this stage) would be greatly appreciated. If nothing else, the PCB schematic diagram of the T1 would be a great help in figuring out if maybe a component on the board got damaged or fried for whatever reason.

[J2Kbr]

Hello BlackKnightG93M,

Based on the provided information, it seems the USB plug (OUTPUT port) of your device is defective (it can be the connector it self, or a broke solder of the connector to the PCB). Please contact the retailer your purchased the device to check if is still possible request a replacement.

Thanks.

[Radoi88]

I have the same problem again, I changed the cable, it worked 2 days and U and A are flashing again and dysentery dot

[s9169586]

my titan says e1

[Mad]

I have the same problem again, I changed the cable, it worked 2 days and U and A are flashing again and dysentery dot

AU means your controller isn't authenticating. Are you using long cables? Try a shorter, higher quality one.

my titan says e1

Try re-flashing the firmware in recovery mode: https://www.consoletuner.com/kbase/firm ... y_mode.htm

[s9169586]

I did the recovery it works until I plug up my controller and it goes back to e1