Brand new Xbox One controller keeps disconnecting

Titan One general support. Questions, firmware update, feature request.

Brand new Xbox One controller keeps disconnecting

Postby Khair » Sun Apr 25, 2021 11:48 pm

I bought my Xbox One second hand from Cash Converters (but still have a 1 year guarantee) so it could be that.

It works fine in every other way, but the controller keeps disconnecting. It happened initially with the controller I got with it, and after trying every technique recommended on Microsoft's website, I gave up and bought a controller brand new. Now it's doing the same thing with the new one.

It's not a distance issue, the Xbox is literally less than 2 feet away from me when I play. WiFi connection is generally fine, and the PS3 that used to sit in its place never had any trouble like this.

I tried power cycling the controller, hard resetting the xbox, updating the controller's firmware, connecting it with a USB cable, pairing it over and over again, charging controllers fully before use... I also bought the Energizer battery packs for both controllers, but the problem pre-dates this purchase.

I'm fairly certain the problem is with the Xbox, but Microsoft's website and the other tech sites I've checked weren't any help.

Any advice?
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Re: Brand new Xbox One controller keeps disconnecting

Postby Mad » Mon Apr 26, 2021 2:07 am

Hi,

Does it still disconnect if you don't use the titan one?
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