My Titan one.

[indy56]

Hi, having just purchased a Titan one about a week ago i have finally got round to using it, however on closer expection i have noticed the actual socket part of my titan one is not straight but bent downwards,its still seems to work ok but i am surprised it got past quality control looking the way it do, anyone from this company tell me if this will be a problem in the forceable future with my device ? as a replacement would be nice if its possible , thank you,
jc

[J2Kbr]

based in your description it does not seems that will be a problem. however, for better understand the case, I would appreciate if you could post a picture of it. thanks.

[indy56]

hope this is ok,

[J2Kbr]

Thanks for posting the photo. Okay, I tough you were referring to usb input, not the usb output connector.

I still think it will not be a problem, in the operational aspect. However I, personally, would not like to have a device with the connector like this. Definitively you can ask the retailer for a replacement. If you decide keep this device, you have my guarantee of a replacement in case this connector fail at any time.

[indy56]

Thank you, i will contact the seller but i am guessing they will not exchange it now i have used it. although its only a couple of weeks old, just wished i had noticed it sooner. its a great little device,but thank you for your guarentee , its appreciated

[indy56]

Thanks for posting the photo. Okay, I tough you were referring to usb input, not the usb output connector.

I still think it will not be a problem, in the operational aspect. However I, personally, would not like to have a device with the connector like this. Definitively you can ask the retailer for a replacement. If you decide keep this device, you have my guarantee of a replacement in case this connector fail at any time.

Hopefully i can get a new one as soon as amazon refund me, however this time i will be shopping elsewhere for it next time,

[UK_Wildcats]

Thanks for posting the photo. Okay, I tough you were referring to usb input, not the usb output connector.

I still think it will not be a problem, in the operational aspect. However I, personally, would not like to have a device with the connector like this. Definitively you can ask the retailer for a replacement. If you decide keep this device, you have my guarantee of a replacement in case this connector fail at any time.

Hopefully i can get a new one as soon as amazon refund me, however this time i will be shopping elsewhere for it next time,

The new Titan 2 device is expected to be released soon. It is NOT a replacement for the Titan 1 but it will have some enhancements that the Titan 1 does not have. If you can, you may want to wait now and get the Titan 2 when it is released.

[khand187]

Thanks for posting the photo. Okay, I tough you were referring to usb input, not the usb output connector.

I still think it will not be a problem, in the operational aspect. However I, personally, would not like to have a device with the connector like this. Definitively you can ask the retailer for a replacement. If you decide keep this device, you have my guarantee of a replacement in case this connector fail at any time.

Hopefully i can get a new one as soon as amazon refund me, however this time i will be shopping elsewhere for it next time,

The new Titan 2 device is expected to be released soon. It is NOT a replacement for the Titan 1 but it will have some enhancements that the Titan 1 does not have. If you can, you may want to wait now and get the Titan 2 when it is released.

Curious... What is the guesstimate on release of Titan Two? Thanks in advance!

[J2Kbr]

It is close ... At this time I depend on third-party, which makes very hard give a precise estimate.