Gtuner IV can't be installed

Gtuner IV general support. Operation, questions, updates, feature request.

Gtuner IV can't be installed

Postby Neon27 » Thu Nov 21, 2019 9:19 am

Hi there, just got me Titan Two appliance and would love to use it soon.
However I can't install Gtuner IV either on my MacBook Pro neither on my Windows Notebook.
Downloads are fine but when I click at the app to install it always the same error message appears - on MacOS and Windows - that this software can't be installed because its security status can't be checked by the operating system. Software needs to be updated.
I am running the latest MacOS Catalina Version 10.15.1 and the latest Windows 10 version.

Who can advice?

Thanks!
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Re: Gtuner IV can't be installed

Postby Mad » Thu Nov 21, 2019 9:32 am

Not sure about Mac as I don't use it, but this might be helpful: https://support.apple.com/en-us/HT202491

As for windows 10, before you extract the files right click GtunerIV.zip and check "unblock" and then extract it.
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Re: Gtuner IV can't be installed

Postby Neon27 » Thu Nov 21, 2019 10:42 am

Hey Mad, thanks for your quick advice. You're a real saviour! Now it works perfectly. Many many thanks!
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Re: Gtuner IV can't be installed

Postby Mad » Thu Nov 21, 2019 9:13 pm

Neon27 wrote:Hey Mad, thanks for your quick advice. You're a real saviour! Now it works perfectly. Many many thanks!


Thanks for the update, glad to hear :smile0517:
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