Astro C40 not recognized at all

Titan Two general support. Questions, firmware update, feature request.

Astro C40 not recognized at all

Postby Foffa » Thu Jan 02, 2020 11:44 pm

Hello,

happy T2 user for over a year, just bought my C40 for my PS4.

I tried a lot of different configurations, but I'm not able to make my C40 works wired with T2. Every light is green, everything is fine, but it's not recognized.

I'm from Italy, C40 is new around here.

Something I can do?
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Re: Astro C40 not recognized at all

Postby Mad » Thu Jan 02, 2020 11:47 pm

Plug a DS4 into input B then plug the C40 into Input A if you haven't already
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Re: Astro C40 not recognized at all

Postby Foffa » Fri Jan 03, 2020 12:06 am

I did, it doesn't work. It's not an AUT problem, every light is green. The problem is that I get no inputs from the C40 at all.

It works directly plugged on PS4 and my MAC.
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Re: Astro C40 not recognized at all

Postby J2Kbr » Fri Jan 03, 2020 9:58 am

Please capture the USB data traffic of your Astro C40, so we can check if your's is different from the one previously sent to me by others users.

First be sure to update your Gtuner IV and Titan Two firmware. After that proceed as the following:

1) Unplug all controllers from the Titan Two;
2) Connect the output to the PS4 console;
3) Connect the Prog port to your computer;
4) Open Gtuner IV and go to top menu Tools -> "Fetch Descriptors ...";
5) Plug the Astro C40 to any port at the front of the Titan Two;
6) Wait couple seconds for this window be update with the captured data;
7) Click on the button "Copy Descriptors" and post here.

Thank you.
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Re: Astro C40 not recognized at all

Postby Pj2716 » Sat Jan 04, 2020 3:40 pm

Make sure you select wired on the Astro
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Re: Astro C40 not recognized at all

Postby Foffa » Tue Jan 07, 2020 7:54 am

J2Kbr wrote:Please capture the USB data traffic of your Astro C40, so we can check if your's is different from the one previously sent to me by others users.

First be sure to update your Gtuner IV and Titan Two firmware. After that proceed as the following:

1) Unplug all controllers from the Titan Two;
2) Connect the output to the PS4 console;
3) Connect the Prog port to your computer;
4) Open Gtuner IV and go to top menu Tools -> "Fetch Descriptors ...";
5) Plug the Astro C40 to any port at the front of the Titan Two;
6) Wait couple seconds for this window be update with the captured data;
7) Click on the button "Copy Descriptors" and post here.

Thank you.


I think my descriptor would be the problem. Here they are:

[USB DESCRIPTOR]

12 01 00 02 00 00 00 40 4C 05 C4 05 00 01 01 02 00 01 09 02 29 00 01 01 00 C0 FA 09 04 00 00 02 03 00 00 00 09 21 11 01 00 01 22 E3 01 07 05 84 03 40 00 05 07 05 03 03 40 00 05



[STRING 1 DESCRIPTOR]

00 00 00 03 00 00 02 01 80 06 03 01 04 09 00 38

38 03 53 00 6F 00 6E 00 79 00 20 00 43 00 6F 00 6D 00 70 00 75 00 74 00 65 00 72 00 20 00 45 00 6E 00 74 00 65 00 72 00 74 00 61 00 69 00 6E 00 6D 00 65 00 6E 00 74 00



[STRING 2 DESCRIPTOR]

00 00 00 03 00 00 02 01 80 06 03 02 04 09 00 28

28 03 57 00 69 00 72 00 65 00 6C 00 65 00 73 00 73 00 20 00 43 00 6F 00 6E 00 74 00 72 00 6F 00 6C 00 6C 00 65 00 72 00



[INTERFACE 0 HID DESCRIPTOR]

00 00 00 03 00 00 02 01 81 06 22 00 00 00 01 E3

05 01 09 05 A1 01 85 01 09 30 09 31 09 32 09 35 15 00 26 FF 00 75 08 95 04 81 02 09 39 15 00 25 07 35 00 46 3B 01 65 14 75 04 95 01 81 42 65 00 05 09 19 01 29 0E 15 00 25 01 75 01 95 0E 81 02 06 00 FF 09 20 75 06 95 01 15 00 25 7F 81 02 05 01 09 33 09 34 15 00 26 FF 00 75 08 95 02 81 02 06 00 FF 09 21 95 36 81 02 85 05 09 22 95 1F 91 02 85 04 09 23 95 24 B1 02 85 02 09 24 95 24 B1 02 85 08 09 25 95 03 B1 02 85 10 09 26 95 04 B1 02 85 11 09 27 95 02 B1 02 85 12 06 02 FF 09 21 95 0F B1 02 85 13 09 22 95 16 B1 02 85 14 06 05 FF 09 20 95 10 B1 02 85 15 09 21 95 2C B1 02 06 80 FF 85 80 09 20 95 06 B1 02 85 81 09 21 95 06 B1 02 85 82 09 22 95 05 B1 02 85 83 09 23 95 01 B1 02 85 84 09 24 95 04 B1 02 85 85 09 25 95 06 B1 02 85 86 09 26 95 06 B1 02 85 87 09 27 95 23 B1 02 85 88 09 28 95 22 B1 02 85 89 09 29 95 02 B1 02 85 90 09 30 95 05 B1 02 85 91 09 31 95 03 B1 02 85 92 09 32 95 03 B1 02 85 93 09 33 95 0C B1 02 85 A0 09 40 95 06 B1 02 85 A1 09 41 95 01 B1 02 85 A2 09 42 95 01 B1 02 85 A3 09

43 95 30 B1 02 85 A4 09 44 95 0D B1 02 85 A5 09 45 95 15 B1 02 85 A6 09 46 95 15 B1 02 85 F0 09 47 95 3F B1 02 85 F1 09 48 95 3F B1 02 85 F2 09 49 95 0F B1 02 85 A7 09 4A 95 01 B1 02 85 A8 09 4B 95 01 B1 02 85 A9 09 4C 95 08 B1 02 85 AA 09 4E 95 01 B1 02 85 AB 09 4F 95 39 B1 02 85 AC 09 50 95 39 B1 02 85 AD 09 51 95 0B B1 02 85 AE 09 52 95 01 B1 02 85 AF 09 53 95 02 B1 02 85 B0 09 54 95 3F B1 02 85 B1 09 55 95 02 B1 02 85 B2 09 56 95 02 B1 02 C0


I already sent them by e-mail, I hope you can update your firmware as soon as possibile. Right now the C40 works with the beta-tester option activated, but I need to configure the T2 everytime I need to use the controller and it's a little bit frustrating.

Can't wait for the update!!

Thank you guys
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Re: Astro C40 not recognized at all

Postby J2Kbr » Tue Jan 07, 2020 2:13 pm

Received the descriptors by email. Thank you again.
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Re: Astro C40 not recognized at all

Postby Foffa » Tue Jan 07, 2020 6:18 pm

Thank you so much. I can't wait to have this monster of a combo available easy :)
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Re: Astro C40 not recognized at all

Postby Foffa » Thu Jan 16, 2020 3:21 pm

When will the firmware update be available?

I need T2 support!

Is there a way to enalbe "beta-testing" permanently? With beta testing on the controller works, but I need to configure the T2 each time.
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Re: Astro C40 not recognized at all

Postby Mad » Fri Jan 17, 2020 12:35 am

Foffa wrote:When will the firmware update be available?

J2Kbr just returned from holidays and will be looking into it asap.
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