TITAN TWO DISCONNECT DS4 IN PS4 SLIM

Titan Two general support. Questions, firmware update, feature request.

Re: TITAN TWO DISCONNECT DS4 IN PS4 SLIM

Postby J2Kbr » Wed Mar 25, 2020 10:22 am

guilherme1488 wrote:The polling rate settings were at 500mhz and I changed it to 1000 and even then there was disconnection, however with 1000 the Titan /Xim remained connected for approximately 20 minutes without intermittence, but after that time there was disconnection again

Thank you. I didn't know you are using XIM. Does the same issue happens with only the controller on the Titan Two? Or only when using Controller + Keyboard + Mouse +XIM + Titan Two. Maybe this is a power related issue, in this case an external power supply can be used to fix the problem.
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Re: TITAN TWO DISCONNECT DS4 IN PS4 SLIM

Postby guilherme1488 » Wed Mar 25, 2020 11:30 pm

I actually played with both.

I have a 7.5v / 2A power supply that I did some tests today but I was not successful, it disconnected again and I also have a 5v / 2.3A power supply.

I currently use Titan> Xim Apex> conventional keyboard > Logitech g502 hero mouse.
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Re: TITAN TWO DISCONNECT DS4 IN PS4 SLIM

Postby J2Kbr » Thu Mar 26, 2020 10:27 am

Recap:
1. the disconnection issue happens with and without XIM (only the controller);
2. multiple controllers has already been tested;
3. multiple cables has also been tested (on both controller and console connections);
4. apparently the issue only happens with PS4 Slim model.
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Re: TITAN TWO DISCONNECT DS4 IN PS4 SLIM

Postby guilherme1488 » Thu Mar 26, 2020 5:06 pm

Hi J2Kbr,

1 - yes;
2 - yes, i tested 3 controllers DS4;
3 - yes;
4 - I performed tests with a ps4 slim and a fat and the problem occurred in both, but after updating to the last f/w.
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Re: TITAN TWO DISCONNECT DS4 IN PS4 SLIM

Postby J2Kbr » Thu Apr 02, 2020 5:54 pm

Sorry for the late reply (I couldn't access the forums during the past week).

It seems something with your device, as no other user reported similar issue. I've been using on PS4 without any problem.

Just one last test before we call this as hardware defect. Please set the output protocol to "USB Xbox 360" and connect the output port to your Windows PC with a PS4 controller plugged on the Titan Two Input-A. Does it still disconnects? Thanks.
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Re: TITAN TWO DISCONNECT DS4 IN PS4 SLIM

Postby guilherme1488 » Sat Apr 04, 2020 12:56 am

Dont worry,

In this time i did some tests and managed to make it work with the Apex xim, I did a hold on the xim and tested various configurations on the Titan like putting both again at 1000mhz, enabling all USB connections a, b, c and d.

But I have faced another problem which is a disconnection of it hours at the input-a port and hours at the input-b port, I believe that the Titan presents this problem with about 20 minutes, and when it occurs hours it automatically returns and in some cases I had to change the input port.

The connection to the control was also tested after these tests and there was no disconnection. is there any forecast for a new update?
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Re: TITAN TWO DISCONNECT DS4 IN PS4 SLIM

Postby J2Kbr » Sat Apr 04, 2020 12:09 pm

Thank you for the information provided, in essence the issue only happens when using with XIM. Tomorrow I will get a second Titan Two with XIM and leave connected for a long period, monitoring and logging the USB communication, to check if any issue is catch.
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