TitanOne not being recognized
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TitanOne not being recognized
I am using a TitanOne that i have used before, all of the sudden when i plug it in gtuner is not recognizing the device. I have used multiple cables and atleast three different computers. To make matters worse I have been locked out of my gmail account so I no longer have my receipt for when I purchased. What should I do?
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pacattac607 - Sergeant
- Posts: 6
- Joined: Fri Nov 13, 2015 6:21 pm
Re: TitanOne not being recognized
I have also tried resetting it into Program mode
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pacattac607 - Sergeant
- Posts: 6
- Joined: Fri Nov 13, 2015 6:21 pm
Re: TitanOne not being recognized
When connecting the device on PC (via the mini-USB cable):
1) does the device turns on?
2) the Windows plays that characteristic sound of a "new USB device connected"
And, when you tried the programming mode:
3) the device's display showed the letter 'P'?
4) again, windows played the "new USB device connected" sound?
1) does the device turns on?
2) the Windows plays that characteristic sound of a "new USB device connected"
And, when you tried the programming mode:
3) the device's display showed the letter 'P'?
4) again, windows played the "new USB device connected" sound?
ConsoleTuner Support Team
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J2Kbr - General of the Army
- Posts: 20323
- Joined: Tue Mar 18, 2014 1:39 pm
Re: TitanOne not being recognized
No there is no sound for either. I have always loved the product and how helpful you guys are. What should I do?
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pacattac607 - Sergeant
- Posts: 6
- Joined: Fri Nov 13, 2015 6:21 pm
Re: TitanOne not being recognized
as you already tried other cables, it can means the PCPROG port of your device is defective. In this case I would suggest contact the retailer you bought the device for a replacement. however, if you could do some experimentation on another computer, it could help us to be sure about that.
ConsoleTuner Support Team
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J2Kbr - General of the Army
- Posts: 20323
- Joined: Tue Mar 18, 2014 1:39 pm
Re: TitanOne not being recognized
I have used more than one computer. My gmail account was disabled so I have no way of proving with receipt. I bought it from http://www.extreme-mods.com/ paying with my paypal. I can provide the correct person with my name address and paypal used at time of purchase. What should I do?
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pacattac607 - Sergeant
- Posts: 6
- Joined: Fri Nov 13, 2015 6:21 pm
Re: TitanOne not being recognized
pacattac607 wrote:I can provide the correct person with my name address and paypal used at time of purchase. What should I do?
That, I believe, should be more than enough to locate you order. Please contact Extreme-Mods, you can mention we already discussed (Jefferson from ConsoleTuner) and diagnosed the defect.
ConsoleTuner Support Team
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J2Kbr - General of the Army
- Posts: 20323
- Joined: Tue Mar 18, 2014 1:39 pm
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